Ordering Information

Order with Confidence
We want you to be 100% satisfied with everything you order from Long island .
If you're unsatisfied with your Long Island mail order purchase for any reason at all, simply return it within 14 days of receiving your order (in as new condition with the original swing tags still attached) and we will happily either replace the item or provide you with a prompt and courteous refund. You can't get fairer than that!

Clothes that Fit and Flatter.
Based on your feedback and our own observations, we have created a range of sizes that actually fit real women's figures. Say goodbye to over long sleeves, shoulders that sit halfway down your arms or baggy armholes. You'll find our clothes fit and flatter your shape like nothing else!

Designed in NZ
You'll be happy to know that all Long Island clothing is designed right here in New Zealand by our talented in house team. Our items are either manufactured in New Zealand or sourced from carefully selected overseas suppliers who meet our quality standards.

Fast and Reliable Shipping
We ship over 96% of orders within 24 hours of receipt providing the items are in stock. If we are out of stock, we will let you know the expected delivery date and give you the option of placing a backorder canceling the item or selecting an alternative. You will not be charged until we are able to send your items to you.

Insurance
All parcels we send are insured.

Colours
We do our best to ensure the colours in the printed catalogue and on screen accurately match the clothing colours however due to the constraints of printing and on screen representations there may be some variation.

Any other questions?
If you have any other questions and would like to speak to someone immediately

Just call us on our freephone number 0800 23 43 53 between 8.00am – 6pm Monday to Friday and 10 am -4pm Saturday and Sunday and we'll be happy to help.

Happy shopping
Long Island